Privacy Policy (Template)

Last updated: [Date]

1. Introduction

[Company Name] (“we”, “us”, “our”) is committed to protecting your privacy. This privacy policy explains how we collect, use, store, and protect your personal data when you use our website and services.

2. Information We Collect

We may collect the following information when you contact us or use our services:

  • Name

  • Email address

  • Phone number

  • Address or postcode

  • Details about your gate requirements

  • Any other information you provide in forms or correspondence

We may also collect technical data automatically when you visit our website, such as:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Cookies and usage data

3. How We Use Your Information

We use your personal information for the following purposes:

  • To respond to enquiries and provide quotes

  • To schedule site visits and installations

  • To provide customer support

  • To improve our services and website

  • To send relevant updates and communications (if you consent)

4. Legal Basis for Processing

We process your personal data under the following legal bases:

  • Contract: to provide services you request

  • Legitimate interests: to operate and improve our business

  • Consent: where you have agreed to receive marketing communications

5. Marketing Communications

We will only send marketing emails or messages if you consent to receive them. You can withdraw your consent at any time by contacting us or using the unsubscribe link.

6. Sharing Your Information

We may share your information with:

  • Third-party service providers who help us deliver our services (e.g., email providers, CRM tools)

  • Legal or regulatory authorities if required by law

  • Any other party with your consent

We will not sell your personal data to third parties.

7. Cookies

We use cookies to improve your experience on our website and to analyse website traffic. Cookies may be set by us or by third-party services such as Google Analytics.

You can manage cookies via your browser settings, but disabling cookies may affect website functionality.

8. Data Security

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, disclosure, or loss.

9. Data Retention

We will retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law.

10. Your Rights

You have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to processing

  • Request restriction of processing

  • Request data portability

  • Withdraw consent at any time

To exercise these rights, contact us at:
[Email Address]

11. Contact Us

If you have any questions about this privacy policy, please contact us at:
[Company Name]
[Email Address]
[Phone Number]
[Address]